Job Type: Part-Time (20 hours/week)
Compensation: $4–$6/hour (based on experience) + 13th Month Pay
Schedule: Flexible within 6:00 AM–8:00 PM USA Eastern Time
- Hours may be arranged flexibly, provided you can consistently complete 20 hours per week within the preferred availability window.
About the Role
We’re seeking an experienced Accounts Receivable & Collections Specialist to professionally follow up on past-due accounts and support accounting operations. This position is ideal for someone who is confident making outbound collection calls, provides excellent customer service, and handles sensitive payment conversations with professionalism and respect.
What You’ll Do
- Follow up with customers regarding past-due invoices and outstanding balances.
- Contact customers by phone and email to collect payments.
- Review customer accounts and update information as needed.
- Enter payments and collection notes into the accounting system.
- Research and help resolve billing or payment questions.
- Assist with sending invoices and account statements.
- Maintain accurate and organized customer records.
- Support the accounting team with additional accounts receivable tasks.
What We’re Looking For
- Previous professional collections experience is required.
- Previous office, customer service, or accounting experience is preferred.
- Strong communication and customer service skills.
- Confidence making outbound collection calls and discussing outstanding balances professionally.
- Strong attention to detail and organizational skills.
- Basic computer skills and familiarity with Microsoft Office.
- Ability to learn new software, systems, and processes.
- Reliable, respectful, and persistent approach to customer follow-up.
- Excellent spoken and written English for professional phone and email communication.
Why Join Us
- Enjoy a flexible, part-time work schedule from home.
- Use your collections experience in a professional and supportive environment.
- Strengthen your accounts receivable and accounting skills.
- Build valuable experience supporting U.S.-based operations.
- Receive 13th Month Pay in addition to your hourly compensation.
Tech Requirements
To ensure smooth performance, you’ll need:
- Reliable laptop/desktop:
- Windows: Intel i5 or equivalent
- Mac/iOS: M1 or higher
- Minimum 8GB RAM + 60GB free disk space
- Stable internet connection (100 Mbps+ upload/download) with a backup option (mobile hotspot or secondary provider) in case of outages
- Noise-canceling headset
- Built-in or HD external webcam
- Quiet, professional workspace
- Power backup (UPS, generator, or laptop battery) to prevent interruptions during outages
If you have hands-on collections experience, communicate confidently with customers, and take pride in accurate follow-up, we’d love to hear from you. Apply today and bring your skills to a role where your professionalism, organization, and persistence will make a meaningful impact!