Job Type: Full-Time (42 hours/week)
Compensation: $4–$6/hour (based on experience) + 13th Month Pay
Schedule: USA Central Time
- Monday & Tuesday: 7:30 AM – 5:30 PM
- Wednesday & Thursday: 7:30 AM – 6:30 PM
- Friday: 8:30 AM – 12:30 PM
Break: 30-minute break during full workdays
(Manila, PH Time: Monday & Tuesday: 8:30 PM – 6:30 AM/Wednesday & Thursday: 8:30 PM – 7:30 AM/Friday: 9:30 PM – 1:30 AM/30-minute break during full workdays)
About the Role
We’re seeking a friendly, dependable Virtual Assistant to provide patient communication, front desk, lead management, and administrative support for a busy healthcare office. This is a highly patient-facing position for someone who communicates confidently, delivers outstanding service, and enjoys helping people feel welcome and cared for.
What You’ll Do
- Answer incoming calls and communicate with patients by text and email.
- Schedule, confirm, and reschedule appointments.
- Follow up with new leads and help them book appointments.
- Contact previous patients and encourage them to return.
- Call previous patients who have not visited the office in some time
- Follow up and encourage patients to schedule appointments
- Respond to social media comments and messages.
- Provide general administrative support as needed.
What We’re Looking For
- Excellent spoken and written English.
- A warm, confident, and professional phone presence.
- Strong customer service and relationship-building skills.
- Confidence making outbound follow-up calls.
- Experience in administration, customer service, healthcare support, or lead management preferred.
- Organized and detail-oriented, with the ability to manage multiple communication channels.
- Reliable, proactive, and comfortable in a fast-paced environment.
- Experience with chiropractic, wellness, or other healthcare services is a plus.
Why Join Us
- Work remotely while supporting patients on their wellness journey.
- Build valuable experience in healthcare administration and patient care.
- Become part of a supportive, service-focused team.
- Enjoy a stable, long-term opportunity where your communication skills can make a meaningful difference.
Tech Requirements
To ensure smooth performance, you’ll need:
- Reliable laptop/desktop:
- Windows: Intel i5 or equivalent
- Mac/iOS: M1 or higher
- Minimum 8GB RAM + 60GB free disk space
- Stable internet connection (100 Mbps+ upload/download) with a backup option (mobile hotspot or secondary provider) in case of outages
- Noise-canceling headset
- Built-in or HD external webcam
- Quiet, professional workspace
- Power backup (UPS, generator, or laptop battery) to prevent interruptions during outages
If you’re a compassionate communicator who enjoys helping patients, building relationships, and keeping a busy office organized, we’d love to hear from you. Apply today and take the next step toward a rewarding remote healthcare support career!