Job Type: Part-Time (20 hours/week)
Compensation: $4–$6/hour (based on experience) + 13th Month Pay
Schedule: Monday–Friday, 8:00 AM–12:00 PM Mountain Time
(Manila, PH Time: Monday–Friday, 10:00 PM–2:00 AM)
About the Role
We’re seeking a friendly, organized Virtual Assistant to provide administrative and customer service support for a growing healthcare team. You’ll communicate with patients, manage scheduling and follow-ups, maintain digital records, and assist with simple marketing tasks.
What You’ll Do
- Answer calls and respond to voicemails, texts, and emails.
- Schedule patients and follow up on missed appointments.
- Reconnect with inactive patients by phone and text.
- Send new-patient information, agreements, and payment policies.
- Manage the email inbox and route inquiries appropriately.
- Organize Google Drive folders and track key metrics.
- Monitor social media messages.
- Create simple Canva graphics and update PowerPoint presentations.
- Assist with newsletters, birthday messages, and promotional emails.
- Provide additional administrative support as needed.
What We’re Looking For
- Excellent spoken and written English.
- A warm, pleasant, and professional phone presence.
- Strong customer service and patient communication skills.
- Organized, dependable, and attentive to detail.
- Tech-savvy and comfortable learning new platforms.
- Canva experience is preferred, but training can be provided.
- Social media experience is not required—just a willingness to learn.
- Able to work independently and manage multiple priorities.
Why Join Us
- Work from home while supporting patients and a dedicated healthcare team.
- Build valuable experience in administration, customer service, and digital marketing.
- Learn new tools and expand your professional skills.
- Join a supportive environment where reliability, initiative, and excellent communication are valued.
Tech Requirements
To ensure smooth performance, you’ll need:
- Reliable laptop/desktop:
- Windows: Intel i5 or equivalent
- Mac/iOS: M1 or higher
- Minimum 8GB RAM + 60GB free disk space
- Stable internet connection (100 Mbps+ upload/download) with a backup option (mobile hotspot or secondary provider) in case of outages
- Noise-canceling headset
- Built-in or HD external webcam
- Quiet, professional workspace
- Power backup (UPS, generator, or laptop battery) to prevent interruptions during outages
If you are organized, compassionate, confident communicating with patients, and excited to grow your skills, we would love to hear from you. Apply today and take the next step toward a rewarding remote career!