Job Type: Full-Time
Compensation: $4–$6/hour (based on experience) + 13th Month Pay
Schedule: We are hiring for two positions, and selected candidates will be assigned to one of the following schedules.
Central Time (46.5 hours per week):
- Monday, Wednesday, & Friday: 7:00 AM – 7:00 PM
- Tuesday & Thursday: 2:00 PM – 6:00 PM
- Saturday: 7:30 AM – 10:00 AM
U.S. Virgin Islands Schedule (Atlantic Standard Time)(38 hours per week):
- Monday & Wednesday: 7:00 AM – 6:00 PM
- Tuesday & Thursday: 1:30 PM – 6:00 PM
- Friday: 7:00 AM – 11:00 AM
- Saturday: 7:00 AM – 10:00 AM
About the Role
We’re seeking two motivated Virtual Assistants to provide patient support and administrative assistance for busy healthcare offices. These highly patient-facing roles are ideal for professionals who enjoy helping people, communicating with patients, and keeping schedules organized.
What You’ll Do
- Answer calls and respond to patient inquiries.
- Schedule, reschedule, and manage appointments.
- Send reminders and confirmations to reduce missed visits.
- Follow up with new patient leads and inquiries.
- Track leads and update records in GoHighLevel (GHL).
- Send new patient forms and follow up on completion.
- Manage patient text messages and communications.
- Escalate concerns to the appropriate team members.
- Help maintain an organized daily schedule.
What We’re Looking For
- Experience in customer service, healthcare support, administration, or sales preferred.
- Excellent English communication skills with a professional and friendly phone presence.
- Confident speaking with patients.
- Strong organization and attention to detail.
- Comfortable using web-based systems and CRM platforms.
- Proactive, dependable, and patient-focused mindset.
- Ability to multitask and provide outstanding customer service.
Why Join Us
- Work from home while making a positive impact on people’s health and wellness.
- Become part of a supportive and growing team.
- Gain valuable experience in patient communication and healthcare operations.
- Enjoy opportunities for long-term growth and development.
Tech Requirements
To ensure smooth performance, you’ll need:
- Reliable laptop/desktop:
- Windows: Intel i5 or equivalent
- Mac/iOS: M1 or higher
- Minimum 8GB RAM + 60GB free disk space
- Stable internet connection (100 Mbps+ upload/download) with a backup option (mobile hotspot or secondary provider) in case of outages
- Noise-canceling headset
- Built-in or HD external webcam
- Quiet, professional workspace
- Power backup (UPS, generator, or laptop battery) to prevent interruptions during outages
Ready to Join Us?
If you have excellent communication skills, enjoy helping others, and are looking for a long-term remote opportunity with a supportive team, we’d love to hear from you. Apply today and take the next step in building a rewarding career from home!