Virtual Assistants
for Ecommerce

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Manage Online Store

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• Supervise and run the online store across platforms like Amazon, eBay, Etsy, Shopify, NetSuite, or in-house systems
• Manage product updates, filing, data entry, and document handling on the platform
• Oversee social media storefronts, including Facebook Marketplace, TikTok Shop, and Commentsold

Order Lists

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• Streamline order processing, manage product returns, and track inventory levels seamlessly
• Handle general administrative tasks, including product management, filing, data entry, and document handling
• Collaborate with dropshipping suppliers for incoming orders

Customer Service

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• Respond promptly to customer questions and concerns via email, phone, and social media with helpful assistance
• Provide post-sales support, resolving customer issues to ensure a positive experience with the company
• Encourage customers to share product reviews and testimonials to enhance brand credibility and trust.

Marketing

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• Coordinate and distribute email marketing campaigns for new products, merchandise, and review requests.
• Administer social media accounts, post engaging content, respond to comments, and foster brand loyalty.
• Coordinate company content for blog posts, product descriptions, and visual assets to attract and engage customers.

Store Profits

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• Manage accounts receivable, accounts payable, and reconciliation for financial accuracy and efficiency.
• Keep precise records of return and refund transactions.
• Enter data for sales, expenses, purchases, and other financial activities, ensuring up-to-date records.

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