Job Type: Part-Time (20 hours/week)
Compensation: $4–$6/hour (based on experience) + 13th Month Pay
Schedule: USA – Eastern Time (ET)
- Monday – Friday: 11:00 AM – 3:00 PM
(Manila, PH Time: Tuesday – Saturday: 11:00 PM – 3:00 AM)
About the Role
We’re seeking a motivated Virtual Assistant to support a healthcare clinic remotely. This role focuses primarily on patient communication and front-desk support, helping create a positive experience for every patient while keeping daily operations organized and efficient.
What You’ll Do
- Follow up with new leads and schedule appointments.
- Communicate with patients through calls, texts, and emails.
- Answer inbound calls and assist with general inquiries.
- Confirm appointments and complete patient follow-ups.
- Support insurance verifications and basic account tasks (training provided).
- Assist with documentation and posting EOBs when needed.
What We’re Looking For
- Excellent phone and email communication skills with clear, professional English.
- Pleasant phone presence and confidence speaking with patients.
- Experience in customer service, administration, healthcare support, or sales is preferred.
- Organized and detail-oriented, with the ability to manage multiple tasks.
- Comfortable using web-based systems and learning new tools.
- Positive, compassionate, and patient-focused mindset.
- Dependable and able to follow processes consistently.
Why Join Us
- Work from home while supporting people’s health and wellness.
- Join a supportive and collaborative healthcare team.
- Receive training and guidance to help you succeed.
- Build valuable experience in healthcare administration and patient care.
- Enjoy a stable part-time schedule with clear expectations.
- Opportunities to grow your skills and advance your career.
Tech Requirements
To ensure smooth performance, you’ll need:
- Reliable laptop/desktop:
- Windows: Intel i5 or equivalent
- Mac/iOS: M1 or higher
- Minimum 8GB RAM + 60GB free disk space
- Stable internet connection (100 Mbps+ upload/download) with a backup option (mobile hotspot or secondary provider) in case of outages
- Noise-canceling headset
- Built-in or HD external webcam
- Quiet, professional workspace
- Power backup (UPS, generator, or laptop battery) to prevent interruptions during outages
Ready to Apply?
If you enjoy helping others, communicate confidently, and are looking for a long-term remote opportunity with a supportive healthcare team, we’d love to hear from you. Bring your positive attitude, strong communication skills, and passion for providing excellent service—we’ll provide the training and support you need to succeed.
Apply today and take the next step toward building a rewarding career serving patients in the U.S.!