Job Type: Part-Time (20 hours/week)
Compensation: $4–$6/hour (based on experience) + 13th Month Pay
Schedule: (USA – Central Time)
- Monday – Friday: 4 hours/day
- Shift Option 1: 8:00 AM – 12:00 PM
- Shift Option 2: 12:00 PM – 4:00 PM
(Manila, PH Time: Monday – Friday: 9:00 PM – 1:00 AM (PHT) Or Tuesday – Saturday: 1:00 AM – 5:00 AM (PHT))
About the Role
We’re seeking a motivated and detail-oriented Virtual Assistant to support a growing healthcare team remotely. This role is ideal for someone who enjoys administrative work, insurance-related tasks, patient communication, and keeping operations organized behind the scenes. You’ll play an important part in helping the team stay efficient while creating a smooth experience for patients.
What You’ll Do
- Verify insurance coverage and assist with prior authorizations.
- Generate superbills and help maintain accurate billing-related records.
- Audit and reconcile patient accounts with strong attention to detail.
- Ensure cash payments are accurately tracked and processed.
- Update patient metrics, including new patients and re-signs.
- Monitor the texting platform and respond to messages professionally and promptly.
- Handle patient calls as needed, return voicemails, and help cover phones when the team is unavailable.
- Follow up on PI cases and support general administrative workflows.
- Provide reliable office support to help daily operations run smoothly.
What We’re Looking For
- Experience with insurance verification and administrative healthcare support.
- Strong organizational skills and exceptional attention to detail.
- Excellent written and verbal communication skills.
- Strong math skills and confidence working with patient accounts and payment-related tasks.
- Comfortable handling patient communications in a professional, warm, and helpful manner.
- Able to manage multiple responsibilities while staying accurate and efficient.
- Tech-savvy and comfortable learning web-based systems and communication tools.
- Dependable, proactive, and motivated to contribute to a high-performing remote team.
Why Join Us
- Work from home in a role where your accuracy, communication, and organization truly make a difference.
- Build valuable experience in healthcare administration, insurance processes, and patient support.
- Join a supportive team environment with the opportunity to grow into a full-time role.
- Be part of meaningful work that helps patients have a better overall experience.
Tech Requirements
To ensure smooth performance, you’ll need:
- Reliable laptop/desktop:
- Windows: Intel i5 or equivalent
- Mac/iOS: M1 or higher
- Minimum 8GB RAM + 60GB free disk space
- Stable internet connection (100 Mbps+ upload/download) with a backup option (mobile hotspot or secondary provider) in case of outages
- Noise-canceling headset
- Built-in or HD external webcam
- Quiet, professional workspace
- Power backup (UPS, generator, or laptop battery) to prevent interruptions during outages
If you’re organized, confident with insurance-related tasks, and ready to grow in a remote healthcare support role, we’d love to hear from you. This is a great opportunity to showcase your communication skills, reliability, and attention to detail while building a long-term career with room to grow.