Job Type: Part-Time (20 hours/week)
Compensation: $4-$6 USD/hour (based on experience) + 13th Month Pay
Schedule: Monday–Thursday: 11:00 AM–4:00 PM (USA – Pacific Time)
- Manila, PH Time: Tuesday–Friday: 2:00 AM–7:00 AM during U.S.
About the Role
We’re seeking an organized, detail-oriented Virtual Assistant with insurance verification or medical billing experience to support a U.S. healthcare team. You’ll help keep insurance and payment records accurate, coordinate follow-ups, and support patients throughout their treatment plans.
If you communicate confidently in English, enjoy working with details, and take pride in following tasks through to completion, we’d love to hear from you.
What You’ll Do
- Verify insurance eligibility and benefits, and handle Veterans Affairs (VA) preauthorizations.
- Post Explanation of Benefits (EOBs), record payments accurately, and support financial reconciliation.
- Follow up on outstanding and delinquent insurance claims to support collections.
- Contact attorneys’ offices for personal injury (PI) case updates and outstanding payments.
- Monitor PI patients’ treatment plan adherence, audit records for upcoming reevaluations, and follow up to support continuity of care.
- Track practice statistics and performance metrics, maintain organized records, and complete timely follow-ups.
- Provide general administrative support to improve office efficiency, with claims submission added as responsibilities expand.
What We’re Looking For
- Previous experience in insurance verification and/or medical insurance billing.
- Excellent written and spoken English, with a professional, confident phone manner.
- Strong organizational and time-management skills.
- High attention to detail and accuracy.
- Strong basic math skills for payment posting and financial reconciliation.
- Comfort learning healthcare software; ChiroTouch experience is a plus.
- Availability to work the full schedule, including overnight hours in the Philippines.
Why Join Us
- Work from home while supporting patient care.
- Be part of a team that values clear communication and dependable support.
- Grow your skills in medical billing, insurance coordination, and healthcare administration.
- Earn hourly pay based on your experience, plus 13th Month Pay.
Tech Requirements
To ensure smooth performance, you’ll need:
- Reliable laptop/desktop:
- Windows: Intel i5 or equivalent
- Mac/iOS: M1 or higher
- Minimum 8GB RAM + 60GB free disk space
- Stable internet connection (100 Mbps+ upload/download) with a backup option (mobile hotspot or secondary provider) in case of outages
- Noise-canceling headset
- Built-in or HD external webcam
- Quiet, professional workspace
- Power backup (UPS, generator, or laptop battery) to prevent interruptions during outages
Bring your attention to detail, communication skills, and commitment to helping others to your next remote opportunity. Apply today and tell us about your insurance verification or medical billing experience—we look forward to hearing from you!