Job Type: Part-Time (20 hours/week)
Compensation: $5–$7/hour (based on experience) + 13th Month Pay
Schedule: (USA – Eastern Time)
- Wednesday – Friday: 3:00 PM – 8:00 PM
- Saturday: 9:00 AM – 2:00 PM
(Manila, PH Time: Thursday – Saturday: 3:00 AM – 8:00 AM / Sunday: 9:00 PM – 2:00 AM)
About the Role
We’re looking for a confident, personable, and results-driven Virtual Assistant to support a fast-paced healthcare practice. This role is ideal for someone who thrives in patient communication, enjoys guiding conversations, and takes pride in creating a smooth and welcoming experience for every patient.
You will act as an extension of the front desk—helping convert leads, support patients, and ensure everything runs efficiently behind the scenes.
What You’ll Do
- Be the first point of contact for patients through calls, texts, and email.
- Manage patient recalls and reactivations to support continued care.
- Handle lead follow-ups and guide prospective patients toward booking.
- Schedule and confirm appointments while managing calendar changes.
- Ensure all required paperwork is completed before appointments.
- Educate patients on services and help determine if they’re a good fit.
- Assist with administrative tasks and special projects as needed.
- Provide support during high call volume or when additional coverage is needed.
What We’re Looking For
- Strong experience in customer service and sales (required).
- Excellent communication skills—clear, confident, and easy to understand.
- Comfortable guiding conversations and helping patients make decisions.
- Highly organized with strong scheduling and multitasking abilities.
- Tech-savvy and confident using multiple systems at once.
- A proactive, solution-oriented mindset with strong attention to detail.
This role is perfect for someone who is:
- Extroverted, friendly, and engaging on the phone.
- Confident in presenting value and converting leads.
- Comfortable handling front desk responsibilities remotely.
- Motivated by helping patients and contributing to a growing practice.
Why Join Us
- Work from home in a stable, long-term role.
- Be part of a supportive and collaborative team environment.
- Gain valuable experience in healthcare, patient care, and sales.
- Develop skills in communication, organization, and lead management.
Tech Requirements
To ensure smooth performance, you’ll need:
- Reliable laptop/desktop:
- Windows: Intel i5 or equivalent
- Mac/iOS: M1 or higher
- Minimum 8GB RAM + 60GB free disk space
- Stable internet connection (100 Mbps+ upload/download) with a backup option (mobile hotspot or secondary provider) in case of outages
- Noise-canceling headset
- Built-in or HD external webcam
- Quiet, professional workspace
- Power backup (UPS, generator, or laptop battery) to prevent interruptions during outages
Ready to Apply?
If you’re someone who loves connecting with people, thrives in a fast-paced environment, and enjoys turning conversations into meaningful patient relationships—we’d love to hear from you.
Apply today and take the next step in building a rewarding remote career in healthcare!