Job Type: Part-Time (20 hours/week)
Compensation: $4–$6/hour (based on experience) + 13th Month Pay
Schedule: (USA – Mountain Time)
- Monday – Thursday: 7:30 AM – 12:30 PM
(Manila, PH Time: Monday – Thursday: 9:30 PM – 2:30 AM)
About the Role
We’re looking for a detail-oriented Virtual Administrative & Patient Support Assistant to help keep daily operations running smoothly. This role focuses on patient scheduling, administrative coordination, lead follow-up, records management, and payment tracking. If you’re organized, comfortable communicating with patients, and enjoy keeping systems accurate, we’d love to hear from you.
What You’ll Do
- Schedule patient appointments through phone, text, and email.
- Manage patient care plans and monitor scheduled payments.
- Follow up with new leads and help convert inquiries into appointments.
- Support new patient onboarding and maintain organized records.
- Update and manage patient information within web-based systems.
- Generate superbills and maintain financial documentation.
- Send educational resources and patient communications as needed.
- Assist with light social media posting when requested.
- Label and organize patient records within the electronic health record system.
What We’re Looking For
- Strong administrative experience and excellent organizational skills.
- Professional and pleasant phone, written, and verbal communication.
- Experience with Microsoft Office (Excel, Word, and PowerPoint).
- Comfort with basic math, ledgers, credits, debits, and monthly payment tracking.
- Comfortable handling patient scheduling, follow-up, and patient communication.
- Strong attention to detail and the ability to manage multiple responsibilities.
- Confidence using web-based systems and maintaining accurate records.
- Willingness to learn financial processes through provided training.
- Social media experience is a plus, but not required.
Why Join Us
- Work from the comfort of your home.
- Join a supportive, collaborative, and growing team.
- Gain valuable experience supporting U.S. healthcare professionals.
- Opportunities for long-term growth and career development.
Tech Requirements
To ensure smooth performance, you’ll need:
- Reliable laptop/desktop:
- Windows: Intel i5 or equivalent
- Mac/iOS: M1 or higher
- Minimum 8GB RAM + 60GB free disk space
- Stable internet connection (100 Mbps+ upload/download) with a backup option (mobile hotspot or secondary provider) in case of outages
- Noise-canceling headset
- Built-in or HD external webcam
- Quiet, professional workspace
- Power backup (UPS, generator, or laptop battery) to prevent interruptions during outages
If you’re an organized, dependable professional who enjoys helping others and thrives in a fast-paced remote environment, we’d love to meet you. Apply today and become part of a team that values your skills, supports your growth, and gives you the opportunity to make a real impact every day.