Job Type: Part-Time (20 hours/week). Opportunity to grow into a full-time position.
Compensation: $4–$6/hour (based on experience) + 13th Month Pay
Schedule: Monday–Friday, 8:00 AM–12:00 PM USA Eastern Time
(Manila, PH Time: Monday–Friday, 8:00 PM–12:00 AM)
About the Role
We’re seeking a friendly, organized Virtual Assistant to support a busy healthcare and wellness office. You’ll help create a smooth, welcoming experience for patients by managing communications, appointments, paperwork, and other essential administrative tasks.
What You’ll Do
- Answer inbound calls and respond to patient text messages.
- Schedule, reschedule, and confirm appointments.
- Follow up with patients about appointments and care.
- Contact patients who miss appointments to help them reschedule.
- Ensure new-patient paperwork is completed before appointments.
- Complete insurance verifications—training will be provided.
- Assist with general administrative tasks and deliver excellent customer service.
What We’re Looking For
- Excellent spoken and written English with clear, easy-to-understand pronunciation.
- Warm, professional, and customer-focused communication.
- Strong organization and attention to detail.
- Confidence communicating with patients by phone and text.
- Ability to balance patient support with administrative responsibilities.
- Dependable, proactive, and comfortable learning new systems.
- Insurance verification experience is not required.
Why Join Us
- Work from home while supporting patients on their wellness journey.
- Receive training and expand your healthcare administrative skills.
- Join a professional and patient-focused environment.
- Enjoy the opportunity to grow into a full-time role.
Tech Requirements
To ensure smooth performance, you’ll need:
- Reliable laptop/desktop:
- Windows: Intel i5 or equivalent
- Mac/iOS: M1 or higher
- Minimum 8GB RAM + 60GB free disk space
- Stable internet connection (100 Mbps+ upload/download) with a backup option (mobile hotspot or secondary provider) in case of outages
- Noise-canceling headset
- Built-in or HD external webcam
- Quiet, professional workspace
- Power backup (UPS, generator, or laptop battery) to prevent interruptions during outages
If you’re a dependable communicator who enjoys helping people and keeping things organized, we’d love to hear from you. Apply today and take the next step toward a rewarding remote healthcare support career!