Job Type: Full-Time (30 hours/week)
Compensation: 4–6/hour (based on experience) + 13th Month Pay
Schedule: USA – Central Standard Time
- Monday: 7:00 AM – 3:00 PM
- Tuesday–Thursday: 10:00 AM – 2:00 PM
- Friday: 12:00 PM – 6:00 PM
- Saturday: Off
- Sunday: 12:00 PM – 4:00 PM
(Manila, PH Time: Monday: 8:00 PM – Tuesday: 4:00 AM / Tuesday–Thursday: 11:00 PM – 3:00 AM the following day / Saturday: 1:00 AM – 7:00 AM / Monday: 1:00 AM – 5:00 AM)
About the Role
We’re seeking a friendly, dependable Virtual Chiropractic Assistant to support a busy healthcare team. You’ll help patients through phone, text, email, and online communication while assisting with appointment follow-ups and administrative tasks.
This is an excellent opportunity for someone with strong customer service skills who communicates clearly, stays organized, and enjoys helping others.
What You’ll Do
- Handle inbound and outbound patient calls.
- Respond promptly to online messages, texts, voicemails, and emails.
- Follow up with website and social media leads within 15–30 minutes.
- Make appointment confirmation and patient recall calls.
- Contact no-shows and patients who have fallen off the schedule.
- Organize weekend messages and voicemails every Monday morning.
- Complete data entry and insurance-related administrative tasks.
- Maintain accurate, organized patient information.
What We’re Looking For
- Strong customer service or administrative experience.
- Excellent spoken and written English communication skills.
- Clear, easily understood phone communication with a neutral or minimal accent.
- A warm, pleasant, and professional personality.
- Reliable, organized, and comfortable managing multiple priorities.
- Able to respond quickly and follow up consistently.
- Comfortable using email, spreadsheets, and web-based platforms.
- Healthcare or insurance experience is helpful but not required—training will be provided.
Why Join Us
- Work from home while supporting patients on their wellness journey.
- Receive training for healthcare and insurance-related tasks.
- Join a supportive team that values excellent patient care.
- Build valuable experience serving a USA-based healthcare organization.
- Enjoy a stable 30-hour weekly schedule and 13th Month Pay.
Tech Requirements
To ensure smooth performance, you’ll need:
- Reliable laptop/desktop:
- Windows: Intel i5 or equivalent
- Mac/iOS: M1 or higher
- Minimum 8GB RAM + 60GB free disk space
- Stable internet connection (100 Mbps+ upload/download) with a backup option (mobile hotspot or secondary provider) in case of outages
- Noise-canceling headset
- Built-in or HD external webcam
- Quiet, professional workspace
- Power backup (UPS, generator, or laptop battery) to prevent interruptions during outages
Ready to Apply?
If you’re a confident communicator who loves helping people and takes pride in providing prompt, thoughtful service, we’d love to hear from you. Bring your positive attitude and dedication—we’ll provide the training you need to succeed!